Brendan Tully0 Comments
August 15, 2022
Creating a WordPress site requires a certain amount of meticulousness – you need to implement a variety of elements for your site to work properly and seamlessly.
Caching plugins, security plugins, drag, and drop page builder plugins, live chat plugins, image optimization plugins, eCommerce plugins, you name it! There’s plenty of them to think of and sometimes it’s also pretty easy to forget some of them.
Well, the contact form plugin might just be one of those – a plugin that allows your customers to reach your customer service through email.
You might think that this type of plugin is not a priority in contemporary WordPress sites, but you could be mistaken. Let’s see why it’s actually a good idea to have one on your site.
Not all people want to use chatbots when they’re trying to utilize your customer service or call the line reserved for customers. Some of them, in fact, would rather use the good old email and send their complaints or questions right to your site’s email inbox.
And this is precisely where contact form plugins can come in handy. These kinds of plugins allow customers to quickly send emails where they can elaborate on their issues, while also allowing the company to answer their complaints or questions in a reasonable amount of time.
Contact form plugins can also help to prevent spam and help create more space for interaction with your customers which is always a plus, for any type of business.
But not all contact form plugins are the same. Some are more nuanced with features, some are more simple, some are cheaper, some are free, and some are more expensive and premium. It all depends on the needs of your site and your business, and, of course, on your budget.
More basic contact form plugins for WordPress have the essential features for your customers to communicate with you via email. They implement only the necessary fields and just the very basics when it comes to design tools.
Contact form plugins that are more expensive and more advanced are, of course, richer in features and fields; they include a larger selection of design tools, use stuff like conditional logic, and also have more options for file submission.
Contact form plugins can have much more than the features included here, so let’s take a look at the essentials you should be looking for in this type of plugin:
Now that we covered the basics when it comes to contact form plugins, let’s get down to business! We present to you the best free and paid contact form plugins for 2024.
Gravity Forms is the perfect combination when it comes to a customer form plugin that’s bound to satisfy all tastes. It has user-friendly tools, but it’s not only oriented towards beginners – it also features advanced tools for the customer support section in different types of sites.
It also has a very clean interface, includes frontend file uploads, as well as multi-page forms and conditional logic.
The standard, basic package of Gravity Forms, for $59 a year, includes a license for 1 Site, as well as unlimited forms and entries, the aforementioned conditional logic and multi-page forms, file uploads and automatic updates, standard support, and basic add-ons of the likes of ActiveCampaign, GetResponse, Postmark, MailChimp, HubSpot, and others.
The priority support is only available if you go with the most expensive plan ($259 per year,) so that would send you to the front of the line.
There’s no live chat or phone support, but as you’ll see with most contact form plugins, those aren’t really necessary.
Jetpack is a well-known plugin among WordPress users, particularly because it’s created from the fellows that made WordPress.
This is truly an all encompassing plugin – from caching and anti spam support to social media tools and of course, the contact form.
Some of you may already have this plugin on your WordPress site, and since you’re in need of a contact form on your site, it’s definitely worth trying out Jetpack’s version of it.
Jetpack allows you to position the Add Contact Form button at the top of every post and page in your WordPress dashboard. All of this makes it easier for you to insert a contact form wherever you want on your site.
Jetpack is a free plugin that you can download at any time from the WordPress depository.
Ninja Forms is a contact form plugin that offers both a free and a premium option for its users, depending on their needs.
This plugin is known for its neat interface allowing you to easily and quickly build contact forms of your own liking, without any limitations when it comes to fields, forms, and emails received. Another great thing about building your own forms is that you can save them for later use.
Ninja Forms offers a basic contact form kit on the WordPress depository page. Granted, the features are kinda basic, but unless you have a big business or multiple sites that need more complex contact form options, you’re perfectly fit to use this version.
Ninja Forms also offers premium versions of its plugin:
This one’s more recent on the contact form plugins market – a plugin that’s entirely built in the WordPress Customizer. What does this signify? Well, it means that you don’t have to get used to a new interface. Instead, you can work through your site’s WordPress dashboard.
It’s worth mentioning that the designers behind this plugin are the fellows from The Theme Foundry, long-time successful creators of quality WordPress themes.
HappyForms is a plugin that just won’t let you down. It’s very lightweight which means it won’t meddle with your site’s performance and won’t slow it down in any way.
Key features:
Just one slight note: there’s a kind of watermark, saying “powered by HappyForms” located at the bottom of the form. If you don’t want to have this on your contact forms then you might want to consider looking at another plugin.
HappyForms offers a free version of its plugin that you can find on the WordPress depository.
It also has three premium one time purchase plans:
You’ve probably already heard about HubSpot, the software that offers you a comprehensive list of tools for digital marketing, sales, and service software. Well, now they also have a free plugin that among other things, enables you to build contact forms as well.
The HubSpot WordPress plugin includes a versatile lead generation dashboard. You’ll be able to find tools like slide-ins, pop-ups, and different types of forms – contact forms, exit intent forms, as well as a contact database and insights on leads for the first week of your site’s activity. HubSpot gives you all of these lead capture tools for free, working out of the box without any problems, easy to use by everyone.
HubSpot’s plugin is free of charge and you can find it at the WordPress depository.
The QuForm plugin is a bit different than the other plugins on our list. It’s actually a plugin that was designed to construct different types of forms, from highly simple ones to more complex and advanced forms with lots of fields and features (and it’s especially good at these ones).
QuForm has a very solid, intuitive drag and drop editor that’s certainly worth the money. Combine that with plenty of other options (think about nineteen element types!). What’s more, QuForm offers mobile-responsive webforms, so your contact forms can look perfect on all devices, besides desktop ones.
QuForm doesn’t have a free version of its plugin. It has two premium versions intended for one-time purchase.
WPForms plugin is considered a very beginner friendly plugin, actually one of the best such plugins on the market right now. A lot of this has to do with the superbly designed drag and drop editor that makes it super-easy for you to create contact form plugins.
Another great thing about this plugin is the comparatively low price for a wealth of features, and of course, the free version which is just perfect for small(er) websites.
WPForms gives you both free and premium versions of their product.
You can download the free version of this contact form plugin on the WordPress depository.
The premium plans are:
As you can see, there’s a variety of contact form plugins on the market right now. This is only a small selection of them, but nevertheless a very thoughtfully and carefully made one.
Choosing a contact form plugin doesn’t have to be an activity that takes you a lot of time if you follow our guide. Whether you’re a blogger, freelancer, own a small company, or own a larger business, here you can find the right plugin for your line of work and your budget.
Contact form plugins are a good idea to have on your site – it adds a flair of professionality to whatever it is that you’re doing online. It also means that you’re willing to engage with visitors and customers/clients and listen to what they have to say or suggest.
That’s why you shouldn’t waste a second more – go over this list once more and choose your favorite contact form plugin!
* Denotes Required Field